Our privacy policy

The tracing and collection of personal information in Norway is mainly regulated by the privacy policy law (personvernsopplysningsloven). It is also regulated by ekomloven (lov om elektrisk informasjon / the law of electric information) and the marketing law. There are also given guidelines of the treatment of privacy information from the laws of accounting and economics.


This page (svalbad.no) is owned and operated by Port of Longyear (portlongyear.no). You can find our information on Brønnøysund Register Centre. Click here to access them. (org. number 984 047 851)

Cookies (information capsules)

Different chunks of information are registered about you in a “cookie” when you are visiting our websites. A Cookie (information capsule) is a small file which is stored locally on your device. A cookie is not harmful, and it cannot contain a virus or any programs. The function of a cookie is to gather information from your use of our website, for example the timing of when last gave our website a visit. The cookie is what’s making the website remember which language you prefer, what names you usually fill a form with, and your current location. A cookie is saved by your browser on your device, and can be deleted by you through the browsers settings and preferences.

Information capsules – settings in your internet browser

When accepting the use of information capsules, you will obtain a more relevant and tailored experience within the webpages you visit. You can choose to turn off the gathering of cookies, and delete the ones which are already saved on your device. To do this, simply open your browser settings to make the changes you prefer. You can read about how to delete your information capsules, and how to turn off the gathering of cookies on nettvett.no.

Google analytics

We use google analytics to collect anonymized IPs for statistics.

The information is anonymized before being stored on Google Analytics’ servers. The data collected is anonymous and contains no private information: The information cannot be traced back to you. As a standard at google, information is deleted after 26 months.

We use Google Analytics to gain knowledge about you and other users’ behavior on our website. Through Google Analytics we get anonymous, analyzed data which is used to enhance and improve our website’s functionality, user experience and content. We can also get a look at where our traffic comes from, so we can advertise and promote our sites in the best possible way to attract new visitors.

More information
Please read google’s privacy police and information about how their services work and what type of information they collect for their different services. You can see this information by clicking here.

Booking with us

When you book with us we receive an e-mail with details about your booking from our booking system. This mail is kept for a month for security reasons, then deleted.

All booking information you leave in the booking system and that is sent to us is confidential and only used in relation to the booking itself and to comply with regulations and law concerning our business. We do not sell or use you information in any way outside of its intended purposes without consent.

We use a booking system from Travelize.se in partnership with VisitSvalbard.no. You can read Visit Svalbard’s Privacy Policy for more information by clicking here.

Adobe fonts

This webpage uses web-fonts provided by Adobe for a uniform experience on our webpage.

Service provided by:
Adobe Systems Incorporated
345 Park Avenue, San Jose
CA 95110-2704, USA.

When you visit our webpage your browser will connect with Adobe’s servers to fetch the web-font. If your browser does not support web-fonts, a default will be used that is available on your device.

Adobe may collect your IP address for the purpose of statistics so they can pay the font foundries for the use the fonts available on this webpage.

You can find more information on Adobe fonts and their web-fonts at fonts.adobe.com and Adobe fonts privacy policy adobe.com/privacy/policies/adobe-fonts

Instagram, Facebook  and embedded content

If you interact with content we have published though our social media accounts (instagram, facebook, youtube etc.) or content that we have embedded on our webside from social media, we will, in some cases, be notified and will receive information about you and your user account – if you are logged in. Ie. If you «like», share or publish a link publicly on social media where we are also registered, we are, in certain situations, able to see this information and any information you share publicly in relation to this.

To avoid sharing any information you are uncomfortable with, please go though your privacy settings on your accounts.